Shipping Policy

SHIPPING POLICY

 

SHIPPING ESTIMATE

Here at Jay & Jack, we feature top of the line products that are not only appealing but also conveniently and practically answers to your daily wants and needs. We work with various partners worldwide who offer only the best quality products at best value for your money.

Since we want you to get nothing but the best, we make sure that you get your money's worth for every purchase you make with us. Shop anywhere in the world and we will ship them to you!

DELIVERY TIME = PROCESSING TIME + SHIPPING TIME

All items in our store may take 2 to 5 days to process. Please add processing time to your shipping estimate below.

Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as Covid 19, holidays, customs and weather delays, we can only offer an estimate of shipping times. Currently, due to extreme Covid 19 logistic disruption, it is expected 2 to 5 weeks for your items to arrive.

Location

Estimated Shipping Time

United States

10-20 days

Canada, Europe

15-20 days

Australia, New Zealand

10-20 days

Mexico, Central America, South America

20-30 days

Middle East (UAE, Saudi Arabia)

20-30 days

IMPORTANT: 

  • We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at support@jaynjack.com as soon as possible.
  • We cannot ship an order to multiple addresses. 
  • We cannot ship to military zones. 
  • Transactions are not applicable to US Taxes.

SHIPPING FEE

Jay & Jack offers flat shipping rate of $8.99 for all available shipping locations. 

TRACKING

Please go to Order Tracking to track status of your order. 

If the tracking link is not working or you cannot find result given the correct tracking number inputed. Please contact support@jaynjack.com for direct support. 

 

SECURED CHECKOUT

Rest assured that all your information is kept 100% protected and private at all times. We use SSL certificates and other third party security services to make sure that all sensitive information is withheld!

For more information regarding our Shipping policy, please drop us an email at support@jaynjack.com